TERMS AND CONDITION
Last updated: 06-11-2024
Welcome to https://elpro.kragos.com. Please read these Terms and Conditions carefully before using our website and services. By accessing or using our website, you agree to be bound by these terms.
- General Information
1.1 These Terms and Conditions govern the use of https://elpro.kragos.com (the “Website”) and the purchase of any products from Kragos Web Services Limited.
1.2 By accessing our Website, you agree to comply with these Terms and Conditions. If you do not agree, please do not use our Website.
1.3 We reserve the right to amend these terms at any time without prior notice. It is your responsibility to review this page periodically.
- Eligibility
2.1 You must be at least 18 years old to make a purchase from our Website. By using our Website, you confirm that you meet this age requirement.
2.2 When you make a purchase, you agree to provide accurate, complete, and current information.
- Product Information and Availability
3.1 We make every effort to display products accurately. However, we do not guarantee that colors, images, or descriptions are completely accurate.
3.2 Availability of products is subject to change without notice. We reserve the right to limit quantities, discontinue products, or change prices.
- Orders and Payment
4.1 When you place an order, you agree to purchase the selected items at the listed prices, including any applicable taxes and fees.
4.2 Orders may be canceled by us if:
- We are unable to verify your payment information.
- The product is out of stock or discontinued.
- We suspect fraudulent activity.
4.3 Payment methods include UPI, Cards and Net Banking.
4.4 All transactions are encrypted for your security, and your payment information will be protected according to our Privacy Policy.
- Shipping and Delivery
5.1 We offer shipping within India. Shipping costs and delivery times vary depending on the destination.
5.2 Delivery estimates are provided at the time of purchase, but they may be affected by factors outside our control, including weather, shipping carrier delays, or holidays.
5.3 If your order is delayed, we will do our best to notify you. However, we are not responsible for any delays beyond our control.
- Returns and Refunds
6.1 We accept returns and offer refunds under certain conditions. To qualify:
- The item must be in its original packaging and unused.
- Returns must be initiated within 30 days of receipt.
6.2 To initiate a return, contact our Customer Service team at support@kragos.com.
6.3 Refunds will be issued to the original payment method after the returned item is received and inspected. Please allow 7 days for processing.
- Intellectual Property
7.1 All content on our Website, including text, graphics, logos, and images, is the property of Kragos Web Services Limited and protected by copyright and other intellectual property laws.
7.2 You may not reproduce, distribute, or otherwise use any content from our Website without our prior written consent.
- User Conduct
8.1 You agree to use our Website only for lawful purposes. Prohibited conduct includes, but is not limited to:
- Interfering with other users’ access.
- Engaging in fraudulent activities.
- Attempting to bypass any security measures.
- Limitation of Liability
9.1 To the extent permitted by law, Kragos Web Services Limited will not be liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website, or the purchase or use of any products.
9.2 In jurisdictions that do not allow the exclusion of certain warranties or limitation of liability, our liability is limited to the fullest extent permitted by law.
- Governing Law
10.1 These Terms and Conditions are governed by the laws stated under Indian Law. Any disputes will be resolved in the courts of India.
- Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Kragos Web Services Limited
support@kragos.com